How to File a Complaint
You may call the Regulatory Compliance Division to request a complaint form or submit your complaint in letter format to the agency. Complaint Forms and filing instructions and information are also available on this website. All complaints must be signed by the person or persons filing the complaint.
In some instances, it is questionable whether or not the complaint is one that is under the jurisdiction of the Commission. Compliance Officers are always available to discuss the situation prior to an official complaint being filed.
Written complaints should contain the following information:
- The name of the licensee, registrant or certificate holder against whom the complaint is being filed.
- A chronological narrative of the circumstances giving rise to the complaint.
- Name, address, and phone number of the person filing the complaint.
- Copies of all documents that have any bearing on the complaint, including, but not limited to, listing agreements, purchase agreements, leases, canceled checks, and agency disclosure forms.
Complaints Regarding Agency Actions
In accordance with Act 655 (2018), LREC gives notice that complaints regarding agency actions may be submitted to any of the following: LREC, 9071 Interline Avenue, Baton Rouge, LA 70809, Phone: (225) 925-1923; www.lrec.gov; Commerce Committee, LA House of Representatives, State Capitol Building, P.O. Box 94062, Baton Rouge, LA 70804, 225-342-6151; email@example.com; Commerce, Consumer Protection, and International Affairs Committee, Louisiana Senate, P.O. Box 94183, Baton Rouge, LA 70804, 225-342-6162; firstname.lastname@example.org.