COVID-19: Important LREC/LREAB Updates

The LREC/LREAB is closely monitoring the COVID-19 virus situation. This page will be continually updated with new information as decisions are made.

March 24, 2020

The LREC takes the health and safety of our stakeholders, communities, and employees very seriously. We are committed to serving the real estate community during this unprecedented time. Pursuant to Governor Edwards’ March 22, 2020 proclamation, the LREC has closed the office to the public at this time. In order to protect our staff from the spread of COVID-19, our employees will be teleworking but remain committed to keeping the operations and functions of the agency going.

While we are continuing to accept paperwork via mail, fax, email, and our office drop box, please note that our current staffing situation may cause slight delays in processing.

We ask that you reach out with any questions via email rather than leaving voicemails at this time. All of our employees are monitoring their email remotely and this is the fastest way to receive a response to your questions. Please use the emails below for the fastest response:

Licensing questions: licensing@lrec.gov
Education questions: education@lrec.gov
Questions regarding citations, open cases, filing complaints: compliance@lrec.gov
Questions regarding billing: billing@lrec.gov
MyLREC Portal or website issues: it@lrec.gov
General questions or if you are unsure where to send your question: info@lrec.gov

PSI Testing Facility Closures:
For those individuals who have applied for licensure or are in the process of upgrading their license, please note that due to the spread of COVID-19 all PSI testing centers are currently closed. These applicants will remain in a “Pending” status until these testing centers reopen. For information on PSI Closures and potential opening dates, please visit their COVID-19 informational site

Exam deadlines will be extended and all pending applicants will be given the opportunity to test. The LREC will begin issuing exam approval letters once PSI resumes normal operations.

Education Courses:
All live classes have been temporarily suspended, but all online courses remain accessible. Please visit State Reporting to view available online pre-licensing and continuing education courses.

Renewal Deadline:
Consistent with Governor John Bel Edwards’ proclamations, we will be extending the normal March 31 delinquent renewal deadline to April 12, 2020. These deadlines are subject to change and will be in line with any updates to Governor Edwards’ proclamations. Please remember that you may not practice real estate until your expired license has been renewed.

Showing Homes/Open Houses:
As a regulatory body, the LREC does not dictate business practices of licensees outside of those covered in our laws and rules. The LREC is advising that all licensees comply with recommendations made by Governor Edwards in his recent proclamations and stay at home order and by their local municipal leaders as well as the CDC’s recommendations.

Please note that the information below is only provided for informational purposes and may be updated at any time by the issuing parties:

Louisiana REALTORS Guidance for Stay-at-Home Order.

Performing USPAP Compliant Appraisals During COVID-19:
As a regulatory body, the LREAB requires that appraisers comply with USPAP when performing appraisal assignments. We have received numerous phone calls since Governor Edwards’ Stay at Home Order regarding how appraisers should handle interior inspections during this public health emergency. The Appraisal Foundation has released an FAQ page addressing this question and others.

Fannie Mae has also issued temporary guidance regarding appraisals.

Please note that this information is only provided for informational purposes and may be updated at any time by The Appraisal Foundation or by Fannie Mae.

Updates:
As this is a rapidly changing situation, changes will also be communicated here as well as on Facebook and via email to the address you have on file with the LREC.

March 19, 2020

Due to the spread of COVID-19 all PSI testing centers are currently closed. The LREC will continue to accept new applications at this time but these applications, as well as those already submitted, will remain in a pending status until these testing centers reopen. The LREC will begin issuing exam approval letters once PSI resumes normal operations.

March 17, 2020

In order to protect our staff and members of the public and to comply with Governor John Bel Edwards’ proclamation, our office will be closed to the public until April 13.

Our office will remain partially staffed at this time to answer phone calls and process paperwork as it is received. We will continue to accept paperwork and payments through the mail, fax, and email as usual. 

Visitors to our office will not be allowed in the building but will be able to drop their paperwork in our overnight drop box for processing.

As this is a rapidly changing situation, please check this post for updates. Changes will also be communicated on Facebook, via email to the address you have on file with the LREC/LREAB, and posted here.

Due to limited staff availability, it may take longer to receive a response to a voicemail. We recommend emailing as a faster alternative. Please visit our staff directory to obtain staff and section email addresses.